Refund Policy

We are happy only if you’re happy.

If you aren’t 100% satisfied with your purchase, let us know. You have 30 days after your purchase to explore the product and draw your own conclusions. Hopefully, you’ll become one of the many customers who contact us to share the joy of their experience with us.

Keep in mind that we are usually advising all our customers to take some time and drink water only from our Vitajuwel bottles in order for them to prove their effect over the organism, before reaching a conclusion.

Yet, if you are not satisfied with your investment, you can easily ask for your money back!

It’s our duty to make sure you are contented with your decision and to stand by you any moment of our journey together, wherever it may lead.

So, if you decided that purchased product is not for you, here is what you have to know:

All product purchased online can be returned within 30 days after your purchase.

To get a refund, you must send the bottles back to us in perfect selling condition (100% new), to the following address: VITAJUWEL USA, 1170 Burnett Ave. Ste. O, Concord, California 94520, USA, with the mention: Return For CG GEODA.

Please keep in mind that we do not support the return shipping costs. It’s ok if you sent them even on the 29th day of your 30-day money back guarantee period and we receive them several days later. You will still get a refund if you shipped in due time and the bottle is in perfect selling condition (100% new).

Once our warehouse confirms that the product has arrived and the bottle is 100% new and has never been used, we’ll process your request.

As long as you sent back the bottles, you can rest assured the refund will be processed in only a few days after we receive your package in perfect selling condition (100% new).

If you have any questions or you need our help, we’re right here, by your side. Contact us
via email at support@heavenlywaterbottles.com